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Skills To Put In A Call Center Resume Objective. Working In A Call Center Requires A Unique Combination Of Hard And Soft Skills Essential To Survive In Such A Fast-paced, Demanding Environment. When You Craft Your Resume And Objective Statement, Your Wording Needs To Reflect Those Skills. Often This Paragraph Is The First Thing An Employer Reads, Which Means It’s Your First Chance To Make A Great Impression.